Information We Collect
We collect the following categories of information:
| Category | Details |
|---|---|
| Contact data | Email address |
| Account data | Username, preferences, subscription status |
| Device & usage data | IP address, device ID, operating system, crash logs |
| Payment data | Web purchases processed by Paddle; App Store/Play Store purchases processed by Apple/Google. We never store card details |
| Support communications | Messages you voluntarily send us |
What we don't collect. We do not collect sensitive information such as biometrics, precise location, or health data.
How We Use Your Information
We use your information to provide and improve the Service, manage accounts and subscriptions, respond to support requests, send important notices, and comply with law. We do not use your data for AI training or unrelated purposes.
Legal Bases
We extend GDPR-style protections to all users regardless of location. We process data under the following legal bases:
| Basis | When It Applies |
|---|---|
| Consent | Analytics, tracking technologies, marketing (revocable at any time) |
| Contract | Account creation, subscription management, service delivery |
| Legitimate interest | Security, stability, service improvement |
| Legal obligation | Compliance with applicable law |
Children's Privacy
The Service is intended solely for users who are 18 years of age or older. We do not knowingly collect personal information from children under 18. If we learn that we have inadvertently collected personal information from a child under 18, we will delete that information as quickly as possible. If you believe we have collected information from a person under the age of 18, please contact us at support@pocketbard.app.
Tracking Technologies
We use cookies, pixels (including Meta Pixel), and similar tools only after explicit opt-in consent. You may revoke consent anytime via app settings or by contacting us. We honor Do-Not-Track signals where required.
Sharing
We share data only with trusted service providers under data-processing agreements:
| Partner | Purpose |
|---|---|
| Apple & Google | Payment processing, account verification |
| Paddle | Payment processing for web purchases (Merchant of Record) |
| RevenueCat | Subscription management |
| Firebase Analytics | Usage analytics and crash reporting |
| AppsFlyer | Marketing attribution (consent-based) |
We may also share data in connection with business transfers (mergers, acquisitions) or when required by law.
We never sell your personal data. Not now, not ever.
International Transfers
Data may be processed in the United States. We use Standard Contractual Clauses or equivalent safeguards to protect data transferred internationally.
Data Retention
We keep data only as long as needed for the purposes described in this Policy or as required by law. You may request deletion at any time.
Security
We use industry-standard technical and organizational measures to protect your data. No system is 100% secure; in the event of a breach, we will notify you as required by law.
Your Privacy Rights
We extend these rights to all users:
California Residents
California residents have additional rights under the CCPA/CPRA, including the right to know what data is collected, request deletion, opt out of sale or sharing (we do not sell), and non-discrimination. You may also designate an authorized agent to submit requests on your behalf.
To exercise any right, email support@pocketbard.app. We respond within 45 days (extendable). We verify identity before acting on requests.
Do-Not-Track
We honor browser Do-Not-Track signals for non-essential tracking.
Changes & Contact
We may update this Policy. Material changes will be posted with a new "Last Updated" date. Continued use constitutes acceptance.
Pocket Bard Inc.
157A 1st St, Unit 347
Jersey City, New Jersey 07302
United States